How does your membership model work?

With our monthly membership model, there is no need to enroll each session. It's the ultimate in flexibility because YOU get to choose when to start and stop your classes. You can join us at any time if there is space available in the class of your choice. When you register online for your class, you will initally be charged $47 for your first Music Together® Service Fee. This fee is charged seasonally (fall, winter, spring) and covers Music Together's materials, digital downloads, and fees for each music collection. Once you are confirmed in the class of your choice, you will be charged the first month's prorated tuition, and thereafter you will be charged on the first of each month via automatic monthly payments using a saved credit card. It is your responsibility to keep the credit card information up to date; you can make changes either by logging in to your account or by contacting us to make the changes for you. There will be a $10 charge for declined credit card transactions. We require a minimum two month enrollment, and at least 30 days emailed notice is required to cancel or freeze your membership. (But most families stay with us for years)! All memberships automatically end on July 31, 2027.

Can I change my class day and time once I'm enrolled?

Absolutely! We know that nap times and schedules change. As long as there is space in your new desired class, we can move you into it.

Why am I paying a $47 Music Together service fee four times per year in addition to my monthly tuition? 

Four times each year, we introduce a new Music Together song collection complete with songbooks and digital downloads. The $47 pays for these materials as well as other Music Together services. As long as you are a member, this fee will automatically be billed to your credit card at the start of each collection. Please note, there is no Music Together service fee for our Holiday collection as that is not a Music Together offering.

What is your cancellation policy?

We require at least 30 days notice to cancel or freeze your membership, and minimum enrollment is two months. Your child develops musically over time, so a minimum of two months is needed to ensure the best developmental experience for your child. Please send a written notification of cancellation to [email protected]. 

Can I just join for one semester? 

You get to choose how long you are enrolled in classes. As long as you take classes for a minimum of two months, you can then cancel at anytime. We don't officially organize our classes into "semesters", but we still follow the Music Together Song Collections schedule. 

What is the refund policy?   

Any loving grown-up(s) can bring your child to class.  We have many dads, grandparents, nannies, aunts, friends, and even great-grandparents who bring their children to class! 

What if my child is sick?

Please do not come to class if your child is sick!  We have a generous make-up policy so that you don't feel compelled to bring a sick child to class -- nobody wants contagious illnesses to spread!

Can we eat in class?

We ask that you not bring food or drink into classrooms. Of course nursing and bottle-feeding for infants are always allowed!

Can I bring a guest or an unregistered older sibling to class?

Music Together® classes may be in session when older children have a school holiday, and it is natural to want to bring them with you to class. We ask that you speak in advance to your teacher if you would like to bring them to a class.

Can I take photos or videos in class?

We want everyone in class to be fully participating, so we ask for you to refrain from taking photos or videos during class.  Feel free, however, to take pictures before and after class;  we can even give your child an instrument to hold for the picture

Do you offer gift certificates?

Gift certificates toward classes can be purchased at any time. They make fabulous baby shower, birthday, or holiday gifts. 

I forgot my username and/or password. What do I do? 

Under the username and password prompts, click ‘Forgot your Password?’ and enter your email address and your information will be emailed to you. If you do not remember which email address you used, contact us.